Still

Support

Need help with Still?

Guidance for setup, permissions, and data controls, written to match the in-app support flow.

Last updated: 22 February 2026

For direct help, email still-support@danushkastanley.com.

Common support topics

  • Connecting Apple Health (Sleep and Workouts)
  • Insight cards not yet available
  • Exporting your data
  • Deleting all local data
  • Restoring Premium purchases

Health connection steps

  • Open Apple Health
  • Go to Sharing -> Apps -> Still
  • Allow Sleep Analysis and Workouts
  • Return to Still and re-check connection

Before you contact support

  • Confirm your iOS version and app version
  • Confirm whether Health permissions are granted
  • Capture a short description of what you expected vs what happened

Support contact

Email: still-support@danushkastanley.com

Please avoid sending sensitive health details in email.